Privacy policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from crushed-linen.myshopify.com (the “Site”)

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time, zone, and some of the cookies that are installed on your device.  Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.  We refer to this automatically-collected information as “Device Information”.

WE COLLELCT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:

 “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  For more information about cookies, and how to disable cookies, visit http://www.allaabout cookies.org

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers etc), email address, and phone number.  We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about “Device Information” and “Order Information”.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with an invoice and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or Services.  We may hold any feedback from individuals relating to customer service or product analysis to help us to improve in these areas.  Customer feedback may be used on our website.  If at any time you wish this information to be removed, erased or not used in any such way, please make this clear on the feedback you provide us with.

Our communications are designed to tell you about the benefits we can offer so that you have access to our best deals.  We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.  If you do not wish us to use your data for this purpose, please email us admin@crushed-linen.com.

SHARING YOUR PERSONAL INFORMATION:

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.  You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

YOU CAN OPT OUT OF TARGETED ADVERTISING BY USING THE LINKS BELOW:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt out portal at: https://optout.aboutads.info/.

DO NOT TRACK:

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS:

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.  If you would like to exercise this right, please contact us through the contact information below.

Additionally, If you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you made an order through the Site), or otherwise, to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION:

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES:

We may update the Privacy Policy from time to time in order to reflect, for example, changes to our practices, or for other operational, legal or regulatory reasons.

CONTACT US:

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at admin@curshed-linen.com, or by mail using the details provided below:

Crushed Linen
Privacy Compliance Officer

c/o SAGIATT BV
Kampenringweg 45D
1^st Floor and 4^th Floor2
Gouda
2803 PE
Netherlands